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Transform your documents into interactive knowledge by uploading them to asknex. This guide will walk you through the process of adding files to your knowledge base. asknex document upload interface showing file analysis and knowledge base integration features

How to Upload Documents

Using the Files Section

  1. Click on “Files” in the sidebar
  2. Click the Upload button
  3. Wait for the document to process (usually takes a few seconds to a minute depending on file size)
  4. Once processed, the document appears in your files list
  5. Click on the document to open it and start interacting

Supported File Types

asknex supports a wide range of document formats:
  • PDF (.pdf) - Most common document format
  • Microsoft Word (.docx, .doc) - Word documents
  • Text Files (.txt) - Plain text documents
  • Markdown (.md) - Markdown formatted documents
  • Spreadsheets (.xlsx, .csv) - Excel and CSV files
  • Images (for OCR and analysis)

File Size Limits

  • Free Plan: Limited file size and number of uploads
  • Pro Plan: Larger file sizes and unlimited uploads
  • Enterprise: Custom limits based on your needs
View usage limits →

Processing Time

Processing time depends on:
  • File size: Larger files take longer
  • File type: PDFs with images may take longer than text files
  • Content complexity: Documents with tables, charts, and images require more processing
  • Current load: Processing may be faster during off-peak hours
Typical processing times:
  • Small text files (< 1MB): 5-10 seconds
  • Medium PDFs (1-10MB): 30 seconds - 2 minutes
  • Large documents (> 10MB): 2-5 minutes

Next Steps


Need help? Contact support at [email protected] or use the in-app feedback button.