Last updated: October 25, 2025This Privacy Policy describes how asknex AI, Inc., a subsidiary of Connexials (“Company”, “we”, “us”, or “our”) collects, uses and discloses information about individuals who use our websites (www.asknex.ai), artificial-intelligence powered search engine (the “asknex Engine”), related mobile application (the “App”), and any content, tools, features and functionality offered on or through our website, the asknex Engine and the App (collectively, the “Services”). For the purposes of this Privacy Policy and applicable Indian laws including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the Information Technology Act, 2000, we are the Data Fiduciary, and “you” and “your” means you as the user of the Services (the “Data Principal”), whether you are a customer, website visitor, job applicant, representative of a company with whom we do business, or another individual whose information we have collected pursuant to this Privacy Policy.This Privacy Policy does not cover the use of the Company’s APIs or asknex Enterprise, where we act solely as a processor, and which are governed by separate Terms and Conditions.Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
We may modify this Privacy Policy from time to time, in which case we will update the “Last Updated” date at the top of this Privacy Policy. If we make material changes to the way in which we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on the Services, or by other means consistent with applicable law) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Policy, please do not continue using or accessing the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes:Contact Information: Basic contact details, such as name, address, phone number, and email. We use this information where necessary to perform our contract with you to provide the Services, and to communicate with you (including, with your consent where required, to tell you about certain promotions or products or services that may be of interest to you).Account Information: Account information, such as name, username, email and password. We use this information where necessary to perform our contract with you to provide the Services and to maintain and secure your account with us. If you choose to register an account, you are responsible for keeping your account credentials safe. We recommend you do not share your access details with anyone else. If you believe your account has been compromised, please contact us immediately at [email protected].Payment Information: Payment information, such as credit or debit card information, UPI details and billing address, which we collect using a third party payment processor. We use this information where necessary to perform our contract with you to process your payment and provide the Services.Applicant Information: Applicant details, such as information included in your resume or CV, references, and job history. We use applicant details in our legitimate interests to process your application for employment.Service Interaction Information: Your input and output, such as questions, prompts and other content that you input, upload or submit to the Services, and the output that you create, and any collections or pages that you generate using the Services. This content may constitute or contain personal information, depending on the substance and how it is associated with your account. We use this information where necessary to perform our contract with you to generate and output new content as part of the Services.Other Information You Provide: Any other information you choose to include in communications with us when necessary to perform our contract with you, for example, when sending a message through the Services.
We and certain third parties also automatically collect certain information about your interaction with the Services (“Usage Data”) through the use of cookies, pixels, tags and other tracking technologies (“Tracking Technologies”). Usage Data includes:
Device information, such as device type, operating system, unique device identifier, and internet protocol (IP) address
Location information, such as approximate location derived from IP address
Other information regarding your interaction with the Services, such as browser type, log data, date and time stamps, clickstream data, interactions with marketing emails, and ad impressions
We use Usage Data in our legitimate interests to tailor features and content to you, run analytics and measure and better understand user interaction with the Services.
We may obtain information about you from outside sources, including information that we collect directly from third parties and information from third parties that you choose to share with us. Such information includes:Analytics Information: Analytics data we receive from analytics providers such as Google Analytics, which we use in our legitimate interests to understand your interaction with, and improve, our Services.Employment Information: Information we receive from career websites, such as LinkedIn, Naukri, Monster, or Indeed, which we use in our legitimate interests to process your application for employment.Advertising Information: Information we receive from consumer marketing databases or other data enrichment companies, which we use in our legitimate interests to better customize advertising and marketing to you.Partner Information: Information we receive from business partners and other companies that we partner with to provide you with free or discounted access to the Services or other offers or promotions.Third Party Platform Information: Information we receive when you choose to link any third-party platforms to your account, such as when you sign into your account through Google or Apple. We use this information only where necessary to perform our contract with you, to maintain your account and login information and to provide you with the Services.Public Information: Information from publicly accessible sources, such as information that’s publicly available online (like articles, websites, and journals) or from other public sources, which we use where necessary to perform our contract with you.In addition to the specific uses described above, we may use any of the above information to provide you with and improve the Services (including our AI models) and to maintain our business relationship, including by enhancing the safety and security of our Services (e.g., troubleshooting, data analysis, testing, system maintenance, and reporting), providing customer support, sending service and other non-marketing communications, monitoring and analyzing trends, and conducting internal research and development. We may also use the information to comply with applicable legal obligations under Indian law.You may also have the ability to sync your third party email account or calendar with the Services. If you choose to sync these accounts, we will have access to your contacts and information from the email messages and calendar appointments in your email account (“Email Service Information”). We only use and disclose Email Service Information to provide the Services or as otherwise required by applicable law.Finally, we may, in our legitimate interests, deidentify or anonymize your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you (“Deidentified Information”), and we may use such Deidentified Information for any purpose.
We use cookies, pixels, tags and other tracking technologies to collect Usage Data. Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies. If you so choose, you may block or delete our cookies from your browser; however, blocking or deleting cookies may cause some of the Services to work incorrectly.Your browser settings may allow you to transmit a “do not track” signal. Our website is not designed to respond to such signals.
We may disclose your information to third parties subject to this Privacy Policy, including:Company Group: Our affiliates or others within our corporate group, in accordance with our contract with you, and for internal administration or support purposes.Service Providers: Vendors or other service providers who help us provide the Services, including for system administration, cloud storage, generative AI and content creation, security, customer transaction facilitation, and payment processing (including payment gateways and UPI service providers).Business Partners: Third parties through whom you receive access to our Services, including via use of a promotion code or other method provided by such business partners.Other Third Parties: Third parties to whom you request or direct us to disclose information, such as when you purchase third-party goods through the Services, or otherwise choose to share or make output or other information visible to others.Professional Advisors: As necessary, we will share your personal data with professional advisors such as auditors, law firms, or accounting firms.Business Transactions: We will share personal information with a prospective buyer, seller, new owner, or other relevant third party as necessary while negotiating or in relation to a change of corporate control such as a restructuring, merger, or asset sale.We may also disclose your information as needed to comply with applicable Indian laws or any obligations thereunder or to cooperate with law enforcement, judicial orders, and regulatory inquiries under the Information Technology Act, 2000 or other applicable legislation.
Certain features of the Services may allow you to initiate interactions between the Services and third-party services or platforms (“Social Features”). If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Services and the third-party service.
We may provide links to third-party websites or platforms. If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies and other terms. We are not responsible for the privacy or security of, or information found on, these sites or platforms.
Children under the age of 18 are not permitted to use the Services without verifiable parental consent. We do not seek or knowingly collect any personal information about children, particularly those under 18 years of age, without such consent. If we become aware that we have unknowingly collected information about a child under 18 years of age without parental consent, we will make commercially reasonable efforts to delete such information from our systems.This requirement is in compliance with the DPDP Act, 2023, which requires verifiable parental consent for processing personal data of children.
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the name and contact details of the Grievance Officer are provided below:Grievance Officer
Connexials Technology Private Limited
Email: [email protected]
Address: E-44/3, First Floor, Okhla Industrial Area, Phase-II, New Delhi-110020
Phone: +91 98736 88079You may contact the Grievance Officer with any enquiries or complaints regarding the processing of your personal data. The Grievance Officer shall acknowledge your complaint within 24 hours and resolve it within 15 days from the date of receipt of the complaint, as required under Indian law.
We implement reasonable security safeguards to prevent personal data breaches in accordance with the DPDP Act, 2023. Despite our reasonable efforts to protect your information, no security measures are impenetrable, and we cannot guarantee “perfect security.” Any information you send to us electronically may not be secure while in transit.In the event of a personal data breach, we will notify the Data Protection Board of India and affected Data Principals as required under the DPDP Act, 2023.We retain your information for as long as is reasonably necessary for the purposes specified in this Privacy Policy, except where retention is necessary for compliance with legal obligations or for the purposes of legal claims. When determining the length of time to retain your information, we consider various criteria, including whether we need the information to continue to provide you the Services, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves.
You have the right to obtain from us a summary of your personal data being processed by us and the processing activities undertaken with respect to such data.
You have the right to request erasure of your personal data, unless retention is necessary for compliance with any legal obligation or for the purposes of any legal claim or proceeding.
You have the right to nominate any other individual who shall, in the event of your death or incapacity, exercise your rights under the DPDP Act, 2023.
Where we rely on consent to process your personal data, you have the right to withdraw such consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
You may exercise any of these rights by contacting us at [email protected] or by contacting our Grievance Officer. We will not discriminate against you for exercising any of these rights.
We collect and process financial information (such as payment details and credit/debit card information) which is classified as Sensitive Personal Data or Information under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We ensure that such SPDI is handled with reasonable security practices and procedures as required by Indian law, including:
Implementing industry-standard encryption for data transmission
The personal information that we collect will be transferred to, stored at/processed in, or accessed from countries outside India, for the purposes described in this Privacy Policy, including countries in which our service providers or other third parties are located.We process the personal information that you provide to us in countries outside India in order to perform our contract with you (to provide you with our Services). Such transfers shall be conducted in accordance with the DPDP Act, 2023, and we will not transfer your personal data to any country or territory that is notified by the Central Government as a restricted territory under the DPDP Act.By using the Services and acknowledging this Privacy Policy, you consent to the transfer of your personal information outside India to the extent permitted by law.
Data Localization for Significant Data Fiduciaries
If we are designated as a Significant Data Fiduciary by the Central Government under the DPDP Act, 2023, we will comply with all additional obligations, including:
Appointing a Data Protection Officer based in India
Engaging an independent data auditor
Conducting Data Protection Impact Assessments
Ensuring appropriate data localization as specified by the government
Our Services use artificial intelligence (AI) and machine learning technologies to process your inputs and generate outputs. When you use our AI-powered search engine:
Your prompts and queries are processed by AI models to generate relevant responses
We may use your interactions to improve and train our AI models, in accordance with this Privacy Policy
AI-generated outputs may contain inaccuracies, and we encourage you to verify important information
We ensure that our use of AI complies with applicable Indian laws and guidelines, including those issued by the Ministry of Electronics and Information Technology (MeitY).
By using the Services, you provide your free, specific, informed and unambiguous consent to the processing of your personal data as described in this Privacy Policy. For any processing activities that require separate consent, we will obtain such consent through clear affirmative action.You may withdraw your consent at any time by contacting us at [email protected]. However, withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal, and may limit your ability to use certain features of the Services.
If you have complaints about how we process your personal information, please contact us at [email protected] or contact our Grievance Officer. We will respond to your request as soon as possible and within the timeframes required by Indian law.If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Board of India established under the DPDP Act, 2023.
Should you have any questions about our privacy practices or this Privacy Policy, please email us at [email protected] or contact our Grievance Officer at [email protected].Company Details:Connexials Technology Private Limited
Registered Office: E-44/3, First Floor, Okhla Industrial Area, Phase-II, New Delhi-110020
Email: [email protected]
This Privacy Policy is made available in English. In the event of any inconsistency between the English version and any translated version, the English version shall prevail to the extent permitted by law. In accordance with the DPDP Act, 2023, we may make this Privacy Policy available in the languages specified in the Eighth Schedule to the Constitution of India upon request.
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising from this Privacy Policy or your use of the Services shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
