Security & Data Protection
Enterprise-Grade Encryption
All your data is protected with industry-leading encryption standards:- End-to-end encryption for all data in transit and at rest
- AES-256 encryption for stored documents and knowledge bases
- TLS 1.3 for all network communications
- Zero-knowledge architecture ensuring we cannot access your private content
Multi-Layer Security Architecture
Our security measures include:- Advanced threat detection and prevention systems
- Regular security audits and penetration testing
- 24/7 security monitoring with automated incident response
- Role-based access controls with granular permissions
AI Ethics & Safety
Responsible AI Framework
We are committed to developing AI that is safe, fair, and beneficial:AI Safety Measures
- Content filtering prevents harmful outputs and misinformation
- Bias detection algorithms ensure fair and equitable responses
- Fact-checking integration validates information accuracy
- Human oversight for critical decision-making scenarios
Ethical AI Principles
- Transparency in how our AI models work and make decisions
- Privacy preservation ensuring personal data never trains our models
- Accountability with clear attribution of AI-generated content
- Beneficial outcomes prioritizing user safety and positive impact
AI Model Safeguards
- Regular model audits for safety and performance
- Adversarial testing to prevent manipulation attempts
- Fallback mechanisms for when AI confidence is low
- User control over AI behavior and output preferences
Compliance & Certifications
Industry Standards
asknex maintains compliance with global privacy and security standards:Data Protection
- GDPR Compliant (General Data Protection Regulation)
- CCPA Ready (California Consumer Privacy Act)
- Data residency options for EU and other regulated markets
Security Certifications
- SOC 2 Type II certification for security and availability
- ISO 27001 information security management
- Regular third-party audits and assessments
Enterprise Compliance
For enterprise customers, we support:- SSO integration (SAML, OAuth)
- Audit logging for compliance reporting
- Data processing agreements (DPAs)
- Custom compliance frameworks as needed
Transparency & Your Rights
Data Usage Transparency
We believe in complete transparency about how your data is used:What We Collect
- Account information (email, profile details)
- Usage analytics (anonymized performance metrics)
- Search queries (processed for service improvement)
- Feedback and ratings (to enhance our platform)
How We Use Your Data
- Service delivery and account management
- Product improvement through aggregated, anonymized insights
- Security monitoring and fraud prevention
- Legal compliance and regulatory reporting
Your Data Rights
You have complete control over your data:- Right to access all personal information we hold
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to data portability between services
- Right to restrict processing of your data
Incident Response & Breach Notification
Security Incident Response
We maintain a comprehensive incident response plan:Response Process
- Detection - Automated monitoring and alerts
- Assessment - Rapid evaluation of incident scope
- Containment - Immediate isolation of affected systems
- Recovery - Secure restoration of services
- Notification - Transparent communication with affected users
Breach Notification
- 72-hour notification for security breaches (where legally required)
- Clear communication about what happened and impact
- Remediation steps provided to affected users
- Preventive measures implemented to avoid recurrence
Third-Party Validation
Independent Security Audits
- Annual penetration testing by certified security firms
- Code security reviews for all major releases
- Supply chain security assessments for third-party dependencies
Performance Validations
- Uptime monitoring with 99.9% SLA guarantee
- Performance benchmarking against industry standards
- Load testing to ensure scalability and reliability
Trust Through Action
Continuous Improvement
Our commitment to trust is ongoing:- Monthly security updates and patches
- Quarterly policy reviews and updates
- Annual compliance recertifications
- Community feedback integration for trust improvements
Contact Our Security Team
For security-related concerns or questions:- Security inquiries: [email protected]
- Privacy questions: [email protected]
- Compliance matters: [email protected]
Last updated: November 2025. This Trust Center is regularly reviewed and updated to reflect our latest security measures and compliance status.